Terms of service

Fund500 is a personal-cause crowdfunding platform that connects donors with organizers raising funds for a named beneficiary in a small set of approved categories. Fund500 is not a registered charity. Donations are not tax-deductible. We are a platform that facilitates personal-cause fundraising via Stripe Connect.

Account holders must be 18 or older and US-based at MVP. Each organizer must complete Stripe Connect Express identity verification before receiving payouts. Donors do not need an account to give.

You may use Fund500 only for personal-cause fundraising in categories Fund500 supports. Prohibited content, excluded categories, and operator-review triggers are documented in our prohibited content policy. Violations result in campaign hold, suspension, or removal at operator discretion.

All donations are processed through Stripe Connect. Funds are held until the organizer's payout account is verified, then released on a 7-day rolling schedule. Per-donation and total caps apply while verification is pending. Fees are documented in the fees policy.

Refund procedure is documented in the refund policy. Stripe's terms govern chargeback handling on the connected-account side; Fund500 facilitates communication during disputes.

Fund500 verifies the organizer's payout account. Fund500 does not verify medical claims, family relationships, news events, talent, scholarships, or competition outcomes. Donors give based on the organizer's account; we make no warranty as to the success of any specific campaign or the truthfulness of any specific story.

The platform is provided as-is. To the extent permitted by law, Fund500 disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.

We may suspend or terminate accounts that violate these terms. You may close your account at any time; balances in pending payouts will be processed per Stripe's payout schedule.

We will post material changes to these terms on this page and notify active organizers by email when changes affect ongoing campaigns. Continued use of the platform after a change constitutes acceptance of the updated terms.