Prohibited content

The following are blocked across every category at MVP:

• Solicitation for cash, gift cards, cryptocurrency, or wire transfers outside the Fund500 payment flow.
• Promises of investment returns, ROI, profit-sharing, or repayment terms.
• False claims of charitable status or tax-deductibility.
• Misrepresentation of beneficiary identity, including deepfake or synthetic-persona content.
• Hate speech, harassment, doxing, or content targeting protected classes.
• Content endangering children or revealing identifying information about minors without consent.
• Connections to OFAC-sanctioned jurisdictions.
• Active fraud or scam patterns (duplicate stories, copy-paste from existing campaigns).
• Content already removed from Fund500 within the past 12 months from the same organizer or beneficiary identity.

Fund500 supports four narrow personal-cause categories at launch: medical, memorial / funeral, emergency assistance, and animal medical. Everything else is out of scope.

The following will not be supported even with operator override:

• Cryptocurrency / investment / loan / debt-repayment campaigns.
• Political / candidate / FEC-regulated campaigns.
• Cosmetic veterinary procedures (animal-welfare consideration).

Categories deferred to Phase 2 with separate policy: education, sports / team, business / startup, creative / arts, travel / mission trip, religious organizations, legal defense of accused, lifestyle requests (e.g., help me move), nonprofit animal rescues, pregnancy / adoption.

Each MVP category adds its own rules. For example, medical campaigns prohibit experimental-treatment promises, memorial campaigns prohibit deepfake content of the deceased, emergency campaigns prohibit recurring fundraising framed as a single emergency, and animal campaigns prohibit breeding expenses. Full per-category policy lives in our internal policy doc; donor-facing copy on the campaign page describes what was checked.

Every campaign page has a Report this campaign link in the footer. Reports go to the operator queue. We typically review within 8 business hours; medical, pediatric, and emergency cases are prioritized.